Refund policy

Return & Cancellation Policy

At Coral Heat, we want you to love what you receive. If something isn’t quite right, we accept returns on eligible items within 30 days of purchase.

Returns

To start a return, please use one of the following options:

Customer Account: Submit a return request through your Coral Heat Customer Account
Email: Contact us directly at coralheatdesigns@gmail.com and we’ll be happy to initiate the return process for you

All returns must be authorized before merchandise is sent back. Returns sent without authorization may not be accepted.

Returned items must be:

Unused and unworn
In new, resalable condition
Returned with original tags and packaging intact

We reserve the right to refuse returns that do not meet these requirements.

Once your return is received and inspected, eligible refunds will be processed within 7–10 business days and issued to the original payment method.

Original shipping charges are non-refundable.

Order Cancellations

Orders may be cancelled within 24 hours of purchase.

After the 24-hour cancellation window, your order may already be in production, prepared for shipment, or otherwise processing and can no longer be cancelled.

Once an order has shipped, our standard return policy applies.